World class service without the wait
One of the most important parts of our software service is customer support. Your success is the most important factor in our business because your success equals our success.
We reviewed our customer service requests and found:
Implementation, our 3 step process
You’ll be up and running in no time.
We love the way this works and so do our doctors because we make sure all your questions are answered before your practice goes live.
Get Started Immediately
Once on board, you’ll be up and running in 2-3 weeks.
Free Support & Training
Your success is our success! We don’t charge you extra for ongoing support and training.
3 Easy Steps to Start
There are three major steps that we guide you through: Kickoff, Training & Launch.
Kickoff
- Kickoff call
- Conversion strategy
- Lab integration
- E-Prescribing applications
Training
- Step-by-step training
- Workflow sessions
- Customization
Launch
- Final Q&A calls
- Go LIVE
We integrate with more labs than any other platform.
We integrate with conventional and specialty labs. Your Implementation Specialist will customize your integration plan to work in harmony with your practice.
Here’s a partial list of our integration partners:
- Aion Laboratories
- American Esoteric Laboratories
- BioReference Laboratories
- Boston Heart Diagnostics
- Central Coast Pathology
- Clinical Pathology Laboratories
- Doctor’s Choice
- Doctor’s Data
- Empire City Labs
- Genova Diagnostics
- LabCorp
- Labtech Diagnostics
- Medical Diagnostic Laboratories
- Mercy Diagnostics
- Mountain Star Clinical Laboratories
- MyGenetx
- PathGroup
- Precision Analytical (Dutch)
- Quest Diagnostics
- Singulex, Inc.
- Solstas Lab Partners
- Sonora Quest
- SpectraCell
- Sunrise Medical Laboratory
- True Health Diagnostics
- ZRT
